Have you seen this report on Fox 5 San Diego? It’s titled Blind Woman Says Some Lyft Drivers Turn Her Down When They See Her Service Dog.
It’s an interesting article that puts much-needed attention on the policies of ride-sharing companies and other transport companies especially when it comes to pets and service animals. Christella Garcia, a blind woman with a service dog, shares her frustrations here:
Drivers have literally said that they won’t take myself and the dog and literally have said that they don’t care if they are violating the ADA. They don’t care if they lose their job, it doesn’t matter. So frustrating, so annoying, hurtful, all these emotions come up.
It’s a great report that pet-owners and people who need service animals will surely appreciate so check out the full article at the link below.